Shipping Policy

**Please check the announcement bar at the top of the website for any current shipping announcements.**

Processing Time

Once you've clicked that 'order' button, I aim to ship out your goodies within 2-3 business days (not including weekends or holidays). However, here in Florida, summer is no joke, and we take candle safety seriously! That's why, during the hot months, I only send packages out Monday – Wednesday to avoid your package from sitting in hot delivery trucks or warehouses over the weekend. No one wants melted candles, right? If you're anticipating a delivery during the summer, make sure someone's home to welcome your package and keep it cool! I'm dedicated to ensuring your orders reach you as swiftly as possible! If any unexpected hiccups delay your shipment, I will reach out and keep you in the loop.

Shipping Time

Most domestic orders arrive within 5-7 business days after being scanned in at the post office, but delivery times may vary (especially during the holiday season). During Florida's summer months, I ship exclusively from Monday – Wednesday to prevent candle melting. While I do my best, I can't guarantee delivery times, as they depend on the postal service. I am not responsible for any delays, reroutes, or delivery hiccups. If you have concerns, especially in the summer, please email me at madhatterscandleco@gmail.com. Your satisfaction matters!
 

Shipping Costs

Free shipping: Enjoy free domestic shipping on all orders over $100!

Flat rate: We offer $8 shipping anywhere in the U.S.